Shipping and Returns

Returns

All items must be returned new, unused and in their original packaging up to 30 days upon delivery. Returns that do not meet our policy will not be accepted and sent back to the customer. For all returns, please contact customerservice@nannettedegaspe.com.

Shipping

We offer standard delivery (5-10 business days) at a fixed cost of $10.00 (based on your local currency) for North American orders. Delivery delays are estimated and do not include order processing time (1-3 business days).

Shipping costs are automatically calculated at checkout. Orders are only shipped during business days, from Monday to Friday, excluding holidays. All orders placed before 12:00 P.M. ET will be processed the same business day. All orders placed after this time will be processed the following business day. Please contact customerservice@nannettedegaspe.com should you have any questions.